Hello Casino Review
If you take a look around the world of gambling, you will notice that online casinos are increasingly conquering the market. No wonder, because online casinos are always open and you can play the games at any time from the comfort of your home. One such online casino is the Hello Casino. It offers its customers a lot of games from many areas where they can try their hand. The customer plays absolutely safe, because the casino is equipped with two valid licenses, which ensure absolute transparency. Fraud and rip-off have therefore no chance here. The Hello Casino test now dives a little deeper into the individual areas of this provider.
Our experience with the Hello Casino is solid and ensures that you can gain a positive impression of this provider. For example, there are enough games that the customer can tackle here. The games come from different areas of the casino scene. Also a live offer is at the start, so that the customer lacks nothing here.
But it is not only the offer that gives the customers an all-round successful gaming experience. There is also great support, an attractive bonus and the opportunity to play online. Of course, security is always particularly important in an online casino. The Hello Casino is equipped with two valid licenses. One of the licenses comes from Curacao, the other from the British Gambling Commission. So the customer does not have to worry about unfair gaming, data theft or money. Speaking of money, the payment methods offered also meet the highest standards.T & C Apply
Hello Casino in Check: Fraud or Serious?
The question of seriousness is omnipresent in the gaming industry. Because whenever money is involved, customers are naturally afraid of fraudulent scams on the part of the providers. But they don’t have to be afraid of this, because everything at Hello Casino is done with the right things in mind. The already mentioned licenses are part of the proof of security. But there are also other factors that play a role here. So the games themselves are a little finger pointing in the right direction. In the offer are games from very well-known manufacturers like NetEnt and Co. If the Hello Casino would be a dubious provider, these manufacturers would certainly not be here with their games at the start. A similar observation can be made with payment methods. Here you will also find well-known representatives of the industry. They may have to be one nuance more careful than the game manufacturers. Because if a financial service provider is associated with a fraudulent company, this could possibly have very serious consequences and destroy a lot of trust. Basically, however, today’s customers don’t have to worry about gambling anymore. Because nearly all offerers are standardized and regulated, the number of the ?black sheep? tends towards zero. They would not survive anyway long on the market, because lacking respectability gets around and reaches also sooner or later the authorities.
Variety of games
The offer is always one of the most important figureheads of an online casino. No wonder, because the more games it has to offer, the more customers become aware of the casino. This is why it is advisable for a provider to provide its customers with as large a program as possible. The Hello Casino succeeds in this, because the provider has not only a lot of slot machines, also called online slots, in the quiver, but also a number of casino games. In addition, there is even a live casino where customers can let off steam.
Slot machines have a tradition that has existed for decades. In real casinos, there are slot machines, also called slot games, sometimes even separate areas where the machines are located. And also in online casinos the slot machines have boom, because here there are also special ranges, in which one can find the online slots. For example, there are lots of slots from the well-known and renowned manufacturer NetEnt. Among the slots of this offerer rank for instance Gonzo’s Quest, Guns n’ Roses or the world-famous Starburst. But also slots of other manufacturers like Microgaming, Quickspin or Genesis find place in the offer. Break Away or Tombraider are slots from Microgaming’s forge. True to the motto: “Whoever says A must also say B”, there are of course jackpot games in the slots section. If the lucky goddess Fortuna is a little bit hold on the player here, he can collect a lot of money with these jackpots. Hall of Gods or Mega Fortune are some of the best known jackpot games ever.
Card and Table Games
A casino without classic table and card games? That would be unthinkable! Therefore, it is not surprising that Hello Casino has a whole range of card and table games to offer, with which it captivates its customers. Among the games on offer are Black Jack or Roulette – two of the absolute hits of the casino scene. These games are available in different variations, so that the customer can make the right choice. There are even tables with high or low limits. The games include not only Black Jack or Roulette, but also Poker or Baccarat. Here, too, several variants of the games are available and provide for amusement.
Live casinos are also becoming more and more popular. They provide the customer with a unique gaming experience that can almost only be found in a real casino. Here at Hello Casino the games Black Jack, Roulette and Baccarat are available live. The difference to other games of an online casino: Here are real dealers and croupiers at the start, people of flesh and blood. These provide a completely different level of gambling. The customer is even able to have a chat with the dealer or croupier. Another advantage of a live casino: The player always has every single move of the casino employees in view. In a certain way, this also creates trust, which machines cannot convey. But that doesn’t mean that conventional casino games aren’t safe or serious, because at Hello Casino they are. But of course it provides a completely different gaming experience if the customer knows that nothing remains hidden during the game.
Bonus for new customers
The bonus for new customers has now also become standard in the casino world. The providers award it in order to thank the customer for the successful registration and, of course, also to promote customer loyalty. The bonus can have different faces. Either it is available as pure money or in the form of free games for online slots. Alternatively, there are also bonus offers that offer both options bundled as one package.
The Hello Casino has opted for the pure money bonus. Here, new customers receive 100 percent on their first deposit. The maximum bonus amount is £100. On the provider’s website, however, the customer searches in vain for the details of this offer. Although there is an area where various bonuses are displayed, the welcome bonus is not included. In addition, there is also a banner that refers to this welcome bonus. As soon as you click on this banner, you will be redirected to the registration form. Interested parties must therefore first contact the service – preferably via live chat – in order to find out details about the bonus performance.
Unfortunately, as a player, you can’t just have the welcome bonus – or any other bonus – paid out immediately. The bonus is always subject to certain requirements. The bonus must be wagered 25 times before it can be treated as normal credit and paid out. It should also be borne in mind that not all games in the extensive range can also be used for sales. While slots are 100 percent valid with a few exceptions, it is possible that card and table games cannot be included in the sales requirements at all or only to a significantly lower percentage.T & C Apply
Deposit and withdrawal
For example, there is the possibility to fill your gaming account with a conventional bank transfer. However, if you want to intervene in the game immediately, take a look into the tube, because it takes a few working days until the transferred amount has been credited. If it should go faster, also Sofortbanking measures offer themselves. Giropay and Sofortüberweisung would be the methods of payment that could be used. For a successful transaction, however, the customer needs the data from his online banking as well as a valid TAN. Apart from the banking methods, there are also digital purses, so-called e-wallets. Skrill and Neteller are among the most popular service providers in this sector.
In order to be able to use the providers, the customer must have a verified account there. No transactions are possible without this account. The Paysafecard goes another way. This is prepaid credit that the customer can purchase in the form of a card in selected shops. These cards are available with different value dates. The customer is now free to choose whether the amount is to be transferred to his gaming account piece by piece or at once. Apropos card: Of course, the credit cards can also be found in the list of possible payment options. The “big two” in the industry, Visa and Mastercard, are accepted here. For all variants, at least 10£ must be deposited into the customer’s account.
The list of possible payment methods at Hello Casino is already much thinner. In total, there are only four variants with which you can withdraw your credit: by Neteller, Skrill, Visa or bank transfer. A payout can be requested from an amount of £25.
Security and regulation
A very central topic when it comes to the review of an online casino. This should come as no surprise to customers or prospective customers, because an online casino that is not doing the right thing is absolutely unacceptable and would probably not survive on the market for long. However, the Hello Casino test shows that as a customer, you don’t have to worry, because there are no rip-offs and cheats. The provider has two valid licenses. One license is issued by the British Gambling Commission, the other license comes from the responsible authorities in Curacao. Why two licenses? Well, not all games in the offer are covered by a single license. Therefore, the provider starts with two licenses.
Neither the one nor the other license is just a gift. You have to do something about it. For example, security must be guaranteed. In concrete terms, this means the security of customer data as well as possible bank data. When the customer registers or logs in, he reveals important data, as well as when entering bank data. During input, the data must of course be optimally and perfectly encrypted so that it cannot be skimmed off and misused by cyber criminals. If a provider does not meet this requirement, he will certainly not receive a license. The same threatens him even if he does not observe the rules of fair play. Every casino player knows that there is a house advantage to beat in many games. However, the games must never exceed the house advantage. Software that works like a random number generator takes over the task of ensuring fair and clean game play. This is a point where online casinos take a close look. If the provider is also rather sloppy here, there is no license.
Support and customer service
Support is an important element. Because if there should be any problems for the player, he must be able to be sure of good support. What this support looks like differs from provider to provider. Here the support is top, there is nothing to complain about. For example, there are several ways to reach the service for the customer. The contact can take place for instance by telephone. But also a contact by mail is possible. The provider advertises with the statement that many inquiries are answered by mail within one hour. However, depending on the inquiry, it can take up to 24 hours. A further contact possibility exists in the Live Chat. It is a very good possibility to clarify questions or problems fast. There is also a FAQ area here. Questions can be answered there before contacting the service. If you want to stay in contact with the casino elsewhere, you can use the social networks. Among other things Facebook and Twitter are available.
User friendly website
The website is pleasantly designed. Above all, the game selection knows how to please, because the customer quickly finds the desired slots and Co. In addition, you can even search directly for manufacturers. For fans of games of a certain manufacturer a like painted function. And also otherwise the side is easy to navigate and can be classified as user-friendly. However, there is one criticism: it would have been easier to provide the customer with access to the information on the welcome bonus.T & C Apply
Mobile gaming has its advantages. For example, you are not permanently dependent on your desktop PC or laptop. The good news: Mobile gaming is possible at Hello Casino. However, in contrast to the competition, there is no separate app for this that the customer can download, but a mobile page. However, the customer first gets the feeling that he can download apps for iOS or Android, because at the bottom of the page are the two logos of the operating systems. A click on these symbols, however, leads to emptiness. This is different if you open the page in the browser of your mobile device. iOS users even get the message that they can add a link to the home screen. The mobile site even has advantages over an app. The customer doesn’t have to download anything and doesn’t have to worry about updates. In addition, the mobile site is designed for several operating systems. So it doesn’t matter if you have an iOS or Android device.
Our experiences paint an absolutely positive picture of this online casino. This starts with the offer of games. There are lots of slots as well as classic casino games and even a live offer. In addition, the provider can shine with two valid licenses, so that rip-off and fraud a thick bar is pushed forward. Mobile gaming is also possible here – even without an app. A mobile site offers a corresponding offer. The bonus is standard, the deposit and withdrawal methods are very well explained and available in sufficient numbers. The support is also impressive. Telephone contact, live chat, e-mail, FAQ area – everything available. Thus one can issue a positive certificate to the Hello Casino.T & C Apply