Spins Royale Casino
The Spins Royale Casino opened in 2018. It is operated by Nektan Ltd. This group is internationally successful with many online casinos. Since 2018, many of the virtual gaming halls have also been fully equipped. In recent weeks we have already taken a closer look at some of the Nektan casinos, including Vinnare Casino and Red Spins. In this casino test, the CTO team intensively dealt with Spins Royale. We not only looked at the games on offer, but also the customer service, payment options and bonus offer. We also wanted to know about the security of the servers and the sensitive customer data. All of this and more can be found in our following Spins Royale Casino review.
First impression of Spins Royale Online Casino
If you are an experienced casino visitor, you will probably recognize by the design that Spins Royale is a nectan casino. While some critics certainly criticize the lack of independence here, others think it’s good because you know directly where you are at home and what you can expect. The “Branding” and the high recognition value of the Nektan Casinos is a good marketing strategy. A little more alternation would stand the Casinos nevertheless completely well to face. Some of them give the impression that only the logo and the background color have been changed and the rest is just the same. Another difference is that some casinos have a sidebar and others don’t.
First, of course, there is the advertising banner that announces the Spins Royale casino bonus, some bonus promotions and the latest games. Below is the horizontal menu. This is divided into Player Favourites, New Games, Live Dealer, Casino Games, Instant Win and All Games. As usual, the thumbnails of various casino games follow, which the operators think will be of particular interest to new visitors. Just below there are a few links to important information and support. Then the footer of the casino lobby follows. Here you can see which payment options are available and the information about the licenses. All this is relatively unspectacular, but effective. For those of you who don’t know Nektan yet, we’ll take a quick look at the licenses.
Spins Royale Security and Licenses
Like all gaming halls operated by this operator, Spins Royale Casino is operated under a license from Gibraltar. In addition, they also own a UK Gaming Commission. For some it is not as prestigious as the Maltese licence, but we can assure you that the UKGC has one of the highest standards for its licensees and some of the UK-based casinos have been fined millions if they breached the terms. We also have the international standard for servers and data transfer. Only modern SSL data encryption is used here. In addition, games and player data are stored on different servers. These are protected from unauthorized access by an additional firewall. We classify the casino as safe and reliable.
Game Selection at Spins Royale Casino
There is certainly something for everyone when it comes to game selection. Of course, the online slots form the overwhelming group of casino games. But also everyone who likes to sit at the table with the real dealers and croupiers in the live casino should have a sufficient choice of games. In total, we counted over 850 casino games during our test phase. However, new games were added almost daily. The portfolio is actually constantly being expanded and new game developers are being added to the offer. By the time you read this test, Spins Royale may already have over 1,000 casino games on offer.
The games are delivered by Microgaming, Aristocrat, IGT, Big Time Gaming, Blueprint, Core Gaming, ELK Studios, Evolution, Extreme Live Gaming, Felt, Foxium, Gamevy, Iron Dog, IWG, Konami, Lightning Box, Realistic Games, Red Tiger, Scientific, NetEnt, Yggdrasil and some other developers. With Nektan’s own games, a few games are also offered that are exclusively available at the casinos of this group. Konami games are also rarely found in other casinos. What we have to criticize is the filter function. The search box only works with the title of the games. But if you search for certain developer studios, you won’t get any results. This is a bit disappointing. At the group’s casinos, which are equipped with a sidebar, you can find the different categories there. In addition, all studios are listed there. With over 20 developers and over 1,000 games, such a filter function is indispensable.
You can also recognize the international orientation of the casino by the fact that there are lots of instant win games, bingo and scratch cards in the portfolio. Although these games are not among the favourites in England, they are very popular in other countries. If you want to take a closer look at these games, you can do so without registering and logging in. This applies to all games except the Live Casino. But this is normal in all casinos. After all, the ladies and gentlemen at the gaming tables there also want to be paid and do not do the whole thing because they have nothing else to do.
Live Casino at Spins Royale
If you are one of those players who prefer to play live with professional dealers rather than software-based games, here’s your choice between the ladies and gentlemen of NetEnt and the croupiers of Evolution Gaming. Of course, the full range of classic table games is covered. Here you can find the Roulette, Blackjack, Baccarat or also different poker variants adapted to the conditions. Please note that on the selection page for some of the live tables (and all NetEnt games) the preview image provides access to the lobby. Once you have entered the lobby, you will find more tables for each game. In Evolution Black Jack there are over 20 more tables with different variations and limits. So there are a lot more games than the displayed 30 thumbnails.
Welcome bonus at Spins Royale
To be honest, the welcome bonus offered by Spins Royale Casino to its new customers falls slightly short of our expectations. So there is 100% bonus from the first deposit of 10 Pounds. In addition, there are 10 free spins at a selected slot machine, but this can not overlook the fact that the new customer bonus is very small. The bonus amount and the winnings from the free spins must be played through 40 times so that they can be transferred from the bonus account to the player account and paid out. So if you win 10 Pounds in the free spins, you have to wager 400 Pounds.
A lot of games will not be credited 100% or even not at all to the sales conditions. But this is the case with most casinos. What counts and how much is clearly listed in the bonus conditions. To get the welcome bonus you have to use the bonus code “ROYALE25” for your first deposit after registration. Once credited, the bonus and free spins will remain valid for 7 days. During this time the conditions must be fulfilled, otherwise the bonus and the resulting winnings will be cancelled without replacement. This is not much time, but it should be easy to fulfill the conditions for such a small bonus.
Regular Bonus Promotions for Registered Players
The promotions will certainly not be boring. There is a different bargain almost every day. In addition the offers are adapted monthly to the needs of the players. During our test phase there was for example a Happy Hour with which one got every Monday between 6.00 o’clock and 10.00 o’clock in the evening 20 free spins with a deposit of at least 20 Pounds. Every Wednesday there were even 25 free spins all day. On the weekend one could secure even up to 100 free spins. Besides one should register oneself absolutely for the new type character. The best bonus offers for registered players are delivered directly to your mailbox. But what we miss at this Nektan Casino is the VIP Club. Most other Nektan casinos have a great VIP program where you are a lifetime member once you have qualified for it. But maybe Spins Royale will add that to their list.
Customer Service and Support at Spins Royale
What we liked is that a lot of information, such as the bonus terms and conditions, is directly linked to each bonus. The Frequently Asked Questions page also provides good information on many points. Less great is the fact that you have to be logged in to ask questions about deposit methods. Also the live chat is not available around the clock and you often have to wait a little longer. Often you only have to contact them via email. Here the answers come then on the next day.
Deposits and withdrawals at Spins Royale
Here you can find the standard options, even PayPal is included. Unfortunately you search Pay N Play in vain, the limits for deposits and withdrawals are 10 Pounds each. Except for Boku, there are no fees for the casino. With 3 days waiting time to process, plus the time a transaction takes, it can take up to 7 business days for withdrawals to appear on your account. This is clearly too long for a modern casino.
Conclusion on Spins Royale Casino
Spins Royale can earn points with its fast interface and game selection. Unfortunately, there are some shortcomings in other areas. So the welcome bonus is a bit poor and also the waiting times for a withdrawal are clearly too long. However, if the operators make some improvements here, the online casino should offer hours of fun for all players.