Split Aces Casino Review
Split Aces Casino was founded in 2018 and is one of the newest online casinos. Nevertheless, the provider has since attracted attention with a high-quality game selection from the leading game manufacturers and a well thought-out loyalty program. I took a close look at the offer and also paid attention to important issues such as security, licensing and player protection. I also examined the functionality and structure of the site, as this also contributes to an optimal online casino experience. In my test you get a detailed overview of the strengths and weaknesses of the provider.
Other important topics like the bonus offer, the live casino area, the mobile app as well as the general terms and conditions I have of course also looked at for you. But since I decided to dedicate separate articles to these aspects because of their complexity, you will only get an insight in this review.
The great range of games at Split Aces Casino
An important motivation for the decision for or against an individual casino provider is the range of games on offer. Both the selection and quality of the individual titles and the betting limits can make the difference as to whether a single provider fits your very personal needs. How the Split Aces Casino performs with its range of games is explained in the following sections.
The range of games in numbers
Split Aces Casino offers a total of 481 games. These are mainly divided into the categories slot machines, table games such as roulette, blackjack and casino poker, but also into smaller categories such as micro bets, video poker and jackpot games. The online casino convinced me above all with the slots: The more than 350 available slot machines cover a large spectrum of topics and varied rule variants. A particular advantage is that this selection is sometimes made up of titles from the top developers in the industry. These include software manufacturers such as NetEnt, Play’n GO, Betsoft, Playson and Fugaso. Game titles such as Age of Caesar by Booongo or The King Panda by Booming Games enjoy great popularity. The separate section with progressive jackpots should also be especially appealing for the jackpot enthusiasts among you.
Away from the slot machines, the provider is characterized by a not too large, but nevertheless varied selection of table games. You will find a total of 23 of these games. These include nine roulette tables, seven blackjack games, three times casino poker and four other table games such as Keno, Fortune Wheel or Baccarat. As the existing titles, especially Roulette and Blackjack, offer different rule variants and betting limits, supporters of these games will be sufficiently supplied. However, if you’re looking for a wide selection of casino poker games, you won’t find them here. In addition, there are nine Video Poker games on offer, which are even listed in a separate category.
My Split Aces Casino experience at Live Casino
Split Aces Casino offers a total of 33 live games. These are mainly Blackjack, Roulette and Baccarat titles. The selection convinces by its quality, since a large number of the available live casino games comes from the market-leading live casino provider Evolution Gaming. Further developers such as Pragmatic Play Live, SA Live and Lucky Streak complete a convincing portfolio. However, anyone looking for poker and hold ’em titles in this live casino will look in vain. A detailed overview of the individual games and special features can be found in my separate review of the Split Aces Live Casino.
Anyone who likes to play casino games on the go is definitely in good hands with the provider. The website of the provider is responsive designed, so that the display and handling on mobile browsers via the tablet or smartphone works flawlessly. Another good news is that with 321 slot machines and 16 table games, most of the games are also available offline. However, the provider does not provide a separate app for Android or iOS. Further details and helpful tips can be found in my detailed test of the mobile Split Aces Casino.
The betting limits at a glance
In slot machines, the bet limits offer a lot of variation. The minimum bet limits vary between €0.10 and €1, depending on the slot, and are usually between €10 and €500. In this way, different player profiles and needs are addressed. The machines with lower limits should appeal to beginners and casual players among you. The slots with the higher amounts are aimed more at experienced slot players. However, you will only know the bet limits once you have started the respective games. Here the provider could make the casino experience even more user-friendly and show the information about the betting limits already in the menu.
Even with Roulette table games, the minimum bets start at €0.10 to €1. However, the upper limits range from €500 to €5,000. This makes this game category by far the best at Split Aces Casino for fulfilling the wishes of the high rollers among you. In the Blackjack games and other table games, however, I found much lower bet limits. These start at 0.20€ to 1€ and range up to amounts between 20€ and 100€.
The payout rates in detail
The payout rates, also known as RTP (return to player) values, provide information about the ratio in which the money invested can flow back to the players. The higher the payout rate, the lower the casino’s house advantage. By the way, you can find out the RTP values yourself by calling up the game description in the respective game. Classic slots have RTP values between 92.61% and 95.86%. The video slots have RTP values between 91.90% and 96.70%. The highest payout rates at Split Aces Casino are found in Blackjack table games with up to 99.65%. Roulette and other table games also have consistently high odds up to an upper limit of 97.30% and 98.30% respectively. The RTP values of the video slots range from 95.23% to 96.29%.
Basically, Split Aces Casino has good payout rates, which do not have to shy away from comparison to other providers in the least. Especially the Blackjack offers and the limited selection of other table games offer excellent RTP values. I can recommend the title Trump It Blackjack Classic with 99.65% after my Split Aces Casino experience in this context. Nevertheless, please note that the payout rates mentioned are statistical values collected over a longer period of time that do not take into account additional options such as risk games.
Software and Website
The website of the casino is operated by Alpha Interactive Solutions N.V.. Since all content is accessible via the own browser, a separate software download is not necessary. The user interface can be displayed in different languages: In addition to the German language, these include English, French, Spanish, Danish, Finnish, Italian, Norwegian, Russian and Swedish. Most of the existing games come from very renowned providers such as NetEnt, Play’n Go, Evoplay or Fugaso. According to my Split Aces Casino experience, this is reflected not only in the quality of the content, but also in the technical design of the games.
The user interface of the casino website is clearly laid out. As soon as you enter the casino, you will find the individual upper categories in the middle. These are “Top Games”, “New Games”, “Video Slots”, “Cards & Table Games”, “Live Casino” and “Other”. The categories of the individual game types each have their own subdivisions, such as roulette and blackjack, or, as in the case of slot machines, are again structured according to the individual manufacturers. Thus the navigation becomes effortless with the choice of the desired contents. In addition, there is of course also a search field for manual entry of game titles. In the upper part of the website you will find the navigation area where you can access your customer account, the deposit options, the customer service including the FAQ and the loyalty program. At the bottom of the footer you will find important sections such as Terms and Conditions, Security Policy and Responsible Gaming information.
To view all content, I recommend that you have the latest version of Flash installed. But don’t worry: If you haven’t done so, you’ll be notified in your browser and you’ll know what to do. I’ve tested the site on several browsers and mobile devices and haven’t noticed any problems. I also have to consider that there is still room for improvement in the design of my Split Aces Casino test. The texts in the FAQ section with a black font on a dark grey background are very difficult to read. Occasionally the provider could also work on the quality of the translations: Because the payment options are hidden under the menu item “Banking”.
The Company Behind the Casino
The Split Aces Casino is backed by Alpha Interactive Solutions N.V., headquartered in Curaçao. The company was founded in 2015 and has a subsidiary in Limassol, Cyprus, the Ubiquin Limited of Voukourestiou. Alpha Interactive Solutions N.V. is responsible for a number of other online casinos such as 14Red, Cozyno Casino, Bronze Casino and Magik Slots. Split Aces Casino, which was founded in 2018, was able to join this list and benefit from the company’s wealth of experience and network in the online casino sector right from the start.
The support of my Split Aces Casino experience
If you want to contact customer service, you can choose between live chat, e-mail or telephone contact. According to the provider, support is available 24 hours a day via live chat and email. You can contact us by phone from 10.00 am to 23.00 pm. My experience with customer service has been positive. The staff answered my general questions about the games and the deposit competently and referred to more specific concerns about player protection in addition to a brief information on detailed sources on the website of the casino. At the time of my test, the service was available in German, English, Spanish, French, Danish, Finnish, Italian, Norwegian, Russian and Swedish.
This is about security and licensing
Split Aces Casino holds a Master License from the State Regulatory Authority of Curaçao. This means that the provider already has the most powerful argument on his side. The CIGA “Curaçao Internet Gaming Association” is a globally recognized authority that issues its licenses only under the strictest conditions and controls. This guarantees the protection of players’ rights, the security of gambling against criminal activities and the monitoring of already licensed gambling. In addition, the licensed casinos are obliged to record all financial transactions, wagers and winnings of the players and to provide the information to the regulatory authority. Regular checks of the game mechanics and the random number generator by the technical service provider Gaming Laboratories International ensure that the game is played fairly. In addition, the security of data transmission is guaranteed by the use of 128bit SSL data encryption.
The provider’s commitment to player protection is particularly positive. Split Aces Casino cooperates with CamCare as well as GamblingTherapy, two leading advice centres for problematic gaming behaviour. The site also contains detailed information on Responsible Gaming and links to other organisations based in Germany. In addition, the player can also take measures to protect himself/herself: Customer service can set up their own bet limits or customer account blocks.
The bonus points
Since it is a very new provider, the Split Aces Casino has no awards yet. In other areas, the casino benefits from the industry knowledge of the company behind it. An attractive welcome bonus and regular special bonuses offer a varied program. A further advantage: Although the game offer apart from the slot machines is rather manageable, rather unusual and in comparison to other providers rarer game types such as micro bets, keno or wheel of fortune are available.
With the loyalty program, the provider has a lot to offer. For example, there is a ranking system with the levels “Silver”, “Gold”, “Platinum” and “Black”, which is based on the allocation of bonus points based on the amounts of money used in the casino. The bonus points collected in the loyalty program are credited to the player’s account in the ratio of 100 points to 1€ and can be paid out from there without further turnover conditions. Those who remain loyal to the provider will also benefit from their own VIP account manager and special prize promotions. The entire bonus offer, the conditions as well as sales conditions I have covered in detail in a separate test report.
The conclusion of my Split Aces Casino review
Choosing Split Aces Casino gives you a rock solid casino experience with a quality gaming experience that doesn’t go beyond the bounds of the game, but should appeal to most players. Deposit limits tend to be for beginners rather than the high rollers among you. The good payout rates, on the other hand, have convinced me all along the line. Loyalty is also rewarded: Those who stay longer will benefit from extras such as special promotions and a higher payout of bonus points.